We'll assist you through the claim process.

This guide will ask you a question and based on your answer show you another question or result.

Before you begin, inspect if you're qualified for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in progress?

3: You can track your claim for JobSeeker Payment

You might need to supply supporting files to advance your claim.

We'll let you know the outcome of your claim. We'll send a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you believe we've made a mistake you can ask us to evaluate our choice.

We can help if you're in financial hardship or need special assistance while we process your claim.

4: Are you declaring JobSeeker Payment for yourself?

5: Do you have a Nominee plan in location?

To claim on someone else's behalf you should be authorised.

The person you're claiming for must choose you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate arrangement

You require to have an arrangement in location to declare on somebody else's behalf.

The person you're declaring for will require to begin the process. Read about how to add a Nominee arrangement using your online account.

7: Do you wish to claim online?

The easiest method is to declare online.

8: You can claim over the phone

If you can't claim online, call us on the Centrelink Employment Services line.

You don't need to go to a service centre to make a claim. If you're feeling unwell, or need to isolate yourself at home, please don't visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to claim

To claim a payment you require a myGov account connected to Centrelink. If you don't have a myGov account, it's easy to create one.

To link Centrelink you'll need your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To declare a payment you require Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.

Follow these actions to connect to Centrelink and make a claim.

1. In myGov, select View and link services. 2. Under Link a service discover Centrelink and choose Link. 3. Select I have a CRN and follow the prompts to link Centrelink to your myGov account. 4. Select Centrelink from your linked services. 5. Select Make a claim or view declare status, then Make a claim. 6. Under Job Seekers choose Start. 7. Select Get JobSeeker Payment then follow the prompts to finish your claim.

13: Create a myGov account and prove who you are to link to Centrelink

To declare a payment you need a Centrelink online account linked to myGov. If you don't have a myGov account, it's easy to develop one.

Follow these actions.

1. Go to myGov and choose Create an account. 2. Read the Regards to use. If you accept the terms, choose I concur. 3. Enter your e-mail address, then verify this address using a code we email to you. Your myGov account need to utilize an unique email address. You can't utilize the very same e-mail for another myGov account. 4. Enter your mobile number, if you have one. If you go into a number you'll get a code sent out to it each time you sign in to your myGov account. 5. Create a password and 3 secret questions and get in responses. 6. You have actually created your myGov account, choose Continue to myGov.

After you prove who you are through myGov by going into some information about you, you'll get a CRN. We'll examine if you already have a CRN or produce one and link Centrelink to your myGov account.

14: Prove who you are to link Centrelink

1. In myGov, choose Continue from the Government assistance for Coronavirus alert. 2. Select I need a CRN. 3. Follow the prompts to enter your identity information. 4. Enter information from your Medicare card. 5. Enter some individual details and wiki.eqoarevival.com we'll inspect them versus our records. 6. We'll link Centrelink to your myGov account and you'll then have a Centrelink online account. 7. You'll need identity information from among these files: - current Australian passport

• Australian birth certificate
• Australian citizenship certificate
• Australian visa.
  
  You'll also require identity details from among these files:
  
  - Australian chauffeur licence
• ImmiCard provided by the Department of Home Affairs
• Australian Citizenship by Descent Certificate.
  
  You can now begin your claim for a payment. Before you can submit your claim, you'll require to go to a service centre to finish our identity requirements. You'll require to provide us an acceptable image identity document in addition to any other files we may request.
  
  If you can't prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.
  
  15: How to claim after you develop your myGov account and link to Centrelink
  
  16: Is your myGov account linked to Centrelink?
  
  You require to connect your myGov account to Centrelink to make your claim.
  
  17: Do you have a Centrelink Customer Reference Number (CRN)?
  
  If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), choose No.
  
  18: Sign in to myGov and prove who you are to connect Centrelink
  
  To declare a payment online, you'll require to do both the following:
  
  - link your Centrelink online account to myGov
• show your identity to Centrelink.
  
  You can do both of these with a strong Digital Identity.
  
  myGovID is presently the only Digital Identity provider that supplies the strong level Digital Identity required for Centrelink.
  
  Download and use the myGovID app to get a strong level Digital Identity. You'll need to enter your personal details, information from your identity files and verify your image.
  
  Discover how to establish the myGovID app on the myGovID site.
  
  Once you have a strong level Digital Identity, follow these actions to link Centrelink and prove your identity.
  
  1. Sign in to myGov.

2. Select View and link services, then choose Centrelink.
3. Give your consent to share your information with Centrelink.
4. Select No to Do you have or know your CRN?
5. Select Begin in the Digital Identity (Recommended) box.
6. Connect your Digital Identity to myGov.
7. Enter other information about you.
   
   If you can't prove your identity online, call us on the Centrelink Employment Services line.
   
   19: How to claim after connecting Centrelink to your myGov
   
   Once your Centrelink online account is linked to myGov, you can use online.
   
   1. Sign in to myGov.
8. Select Make a claim or view claim status, then Make a claim.
9. Under Job Seekers select Get going.
10. Select Look For JobSeeker Payment then follow the prompts to complete your claim.
    
    20: Check in to myGov and make a claim in Centrelink
    
    If your Centrelink online account is linked to myGov, you can apply online.
    
    To do this:
    
    1. Check in to myGov.
11. Select Make a claim or view claim status, then Make a claim.
12. Under Job Seekers select Start.
13. Select Get JobSeeker Payment and follow the prompts to complete your claim.
    
    We'll inform you if you require to do anything else to finish your claim. We might ask you submit supporting files to submit your claim.
    
    You can complete these actions up to 13 weeks before your situations alter. You can then send your claim 14 days before your scenarios alter. We'll call you to remind you to do this.
    
    21: Sign in to myGov and link to Centrelink with your CRN to declare
    
    To claim a payment you need a Centrelink online account linked to myGov. When you have a CRN we can produce a Centrelink online account for you and connect it to your myGov.
    
    Follow these actions:
    
    1. Check in to myGov.
14. Select View and link services, then select Centrelink.
15. Select I have a CRN and follow the triggers to link Centrelink to your myGov account.
16. Select Centrelink from your linked services.
17. Select Make a claim or view declare status, then Make a claim.
18. Under Job Seekers choose Get going.
19. Select Request JobSeeker Payment and follow the triggers to finish your claim.
    
    We'll inform you if you require to do anything else to finish your claim. We may ask you for supporting documents to submit your claim.
    
    22: After you declare by phone
    
    We'll contact you if we need more details.
    
    We'll send you a letter to let you know your claim result. If your claim achieves success, we'll let you know:
    
    - when you'll get your first payment

• how much you'll get.
  
  23: After you claim online
  
  After you submit your claim online, you'll get a you:
  
  - the ID number of your claim
• the date we estimate your claim will be complete.
  
  If your Centrelink online account is connected to myGov, check in now to track your claim online.
  
  Check in to myGov
  
  You can likewise utilize the Express Plus Centrelink mobile app.
  
  If you don't agree with our decision call us on the Centrelink Employment Services line. If you still don't concur, you can ask us to evaluate our decision.
  
  To do your business with us, produce a myGov account and link it to Centrelink.
  
  You require to prove your identity before you declare a payment or service.
  
  When you claim a payment or service, we'll ask you for some files to support your claim.
  
  If you or your partner stop work, or change from full-time to casual work we'll require an Employment Separation Certificate from you in some circumstances.
  
  You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak with us, update your information and get payments for you.