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We'll direct you through the claim procedure.
This guide will ask you a question and based upon your response reveal you another concern or result.
Before you begin, examine if you're eligible for JobSeeker Payment.
2: Do you have a JobSeeker Payment claim in progress?
3: You can track your claim for JobSeeker Payment
You might need to provide supporting documents to advance your claim.
We'll let you know the outcome of your claim. We'll send a message to your myGov Inbox.
If you don't get electronic letters, we'll send you a letter in the mail.
If you think we've made an error you can ask us to evaluate our decision.
We can help if you're in monetary challenge or need unique assistance while we process your claim.
4: Are you declaring JobSeeker Payment on your own?
5: Do you have a Nominee arrangement in location?
To claim on someone else's behalf you need to be authorised.
The person you're claiming for should nominate you to be their Centrelink Correspondence Nominee.
6: Adding a Candidate arrangement
You require to have a plan in location to declare on someone else's behalf.
The individual you're claiming for will need to begin the process. Check out how to include a Nominee plan using your online account.
7: Do you wish to declare online?
The easiest method is to claim online.
8: You can declare over the phone
If you can't declare online, call us on the Centrelink Employment Services line.
You don't require to go to a service centre to make a claim. If you're feeling unwell, or require to isolate yourself in your home, please do not visit our service centres.
9: Do you have a myGov account?
10: Do you have a Centrelink Customer Reference Number (CRN)?
11: Create a myGov account and link Centrelink to claim
To declare a payment you require a myGov account linked to Centrelink. If you don't have a myGov account, it's easy to create one.
To connect Centrelink you'll require your Centrelink Customer Reference Number (CRN).
Go to myGov
12: Link Centrelink with your CRN and make your claim
To claim a payment you require Centrelink linked to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.
Follow these steps to connect to Centrelink and make a claim.
1. In myGov, select View and link services.
2. Under Link a service find Centrelink and select Link.
3. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
4. Select Centrelink from your linked services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers choose Begin.
7. Select Request JobSeeker Payment then follow the triggers to complete your claim.
13: Create a myGov account and prove who you are to connect to Centrelink
To claim a payment you need a Centrelink online account linked to myGov. If you do not have a myGov account, it's simple to develop one.
Follow these steps.
1. Go to myGov and choose Create an account.
2. Read the Terms of usage. If you concur to the terms, select I concur.
3. Enter your e-mail address, then confirm this address utilizing a code we email to you. Your myGov account need to utilize an unique email address. You can't use the very same email for another myGov account.
4. Enter your mobile number, if you have one. If you get in a number you'll get a code sent out to it each time you sign in to your myGov account.
5. Create a password and 3 secret questions and enter answers.
6. You've produced your myGov account, to myGov.
After you show who you are through myGov by going into some details about you, you'll get a CRN. We'll inspect if you currently have a CRN or develop one and link Centrelink to your myGov account.
14: job Prove who you are to connect Centrelink
1. In myGov, select Continue from the Government assistance for Coronavirus alert.
2. Select I need a CRN.
3. Follow the prompts to enter your identity information.
4. Enter info from your Medicare card.
5. Enter some individual details and we'll check them against our records.
6. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account.
7. You'll require identity information from among these files: - current Australian passport
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